Complaints about the National Police Service
Police complaints must be handled through the proper complaints and conduct process and remain separate from criminal investigations, employment grievances and general enquiries.
What the complaints process covers
A complaint may concern the service provided by NPS or the conduct of an NPS officer or member of staff. Serious conduct matters may require independent handling or referral according to the applicable complaints arrangements.
Online complaints service
An online complaints form is not currently published on this website. Do not send sensitive complaint material through an unrelated public contact or recruitment route.
Information about a live complaints route will be published here when that service is available.